Dear NOBS shopper,
We have received a couple of complaints on delivery times of shipments that have been ordered via Standard Postal Service (or as we call it, “the cheaper option”).
In these cases, it has taken weeks before the parcel has arrived, even though the service provider PostNord has stated that normal delivery is within 3–7 days.
We are truly sorry for this inconvenience, but there’s really nothing we can do 🙁
Untraceable and untrackable
When we are shipping our No Bull Stuff goods, we prefer the services of UPS (and within Sweden, DHL), because they are fast and reliable. They commit to the delivery times, and thanks to the package tracking, they always know where the shipment currently lays.
But UPS is expensive. If we are sending a couple of t-shirts e.g. to Australia, the costs for shipping equal the cost of the products! This is why we wanted to offer our customers an option that is more affordable. A package delivery to Brazil that costs 75 euros via UPS is shipped for 11 euros via PostNord’s standard postal service. The difference is significant.
But these savings come with the price of unreliability.
PostNord cannot guarantee the delivery times they estimate for the packages. And the parcels are not tracked, so if your shipment has not arrived, we cannot know where it might be, or what’s the reason for delay.
So dear customer, if you choose the cheaper option, please be aware that the delivery time might be surprisingly long. And you need to have patience for just waiting for it, for we have no means for tracing the package’s whereabouts.
So, if you absolutely need to have your goods delivered by a certain deadline, please consider ordering via UPS, even though it is more expensive.
your friends at No Bull Stuff store